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Merged
ryanjjung merged 5 commits into from
Feb 5, 2026
Merged

Add root cause analyses #30

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Add root cause analyses
ryanjjung Jan 9, 2026
ac5341b
RCA amendments
ryanjjung Jan 9, 2026
f389837
Add Readme, template
ryanjjung Jan 21, 2026
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Use <pre> instead of code fencing
ryanjjung Feb 5, 2026
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Merge branch 'main' into rcas
ryanjjung Feb 5, 2026
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13 changes: 12 additions & 1 deletion README.md
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Expand Up @@ -8,4 +8,15 @@ This repo contains information about Thunderbird's specific implementation of ou
- Build observability resources such as Site24x7 users and monitors.

[!IMPORTANT]
This repo is a work in progress. You may encounter inaccurate or incomplete information. Please be patient as we get this project underway.
This repo is a work in progress. You may encounter inaccurate or incomplete information. Please be patient as we get this project underway.


## Incident Response


### Root Cause Analyses

When an incident occurs, perform a root cause analysis (RCA). Create a directory path in the [`rcas`](./rcas) directory corresponding to
the date of the incident, then copy the `template.md` file there. The filename should include the date and a title for the incident. Fill
the copied template out as you perform the analysis.

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