Agent Inbox

An open-source AI customer support agent. Reads your inbox, triages inbound email, drafts replies, closes threads — no human required.

Like Intercom Fin or Help Scout AI, but you own the infrastructure.

Demo

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How it works

1. New email arrives → Commune delivers it via webhook or polling
2. LLM reads the email → classifies urgency, category, sentiment
3. LLM drafts a reply based on thread history
4. You review (or skip review with AUTO_SEND=true) → Commune sends it

Tech

• Next.js 14 — App Router, Server Actions
• Vercel AI SDK — LLM streaming
• Commune — email API for agents
• shadcn/ui — UI components

Quick start

1. Get a Commune API key

Sign up at commune.email and create an inbox.

2. Clone and install

git clone https://github.com/shanjairaj7/agent-inbox
cd agent-inbox
npm install

3. Configure

cp .env.example .env.local
# Fill in COMMUNE_API_KEY, COMMUNE_INBOX_ID, OPENAI_API_KEY

4. Run

npm run dev

Open http://localhost:3000.

Deploy

License

MIT