Support Center

Calagopus support ticket extension for client-to-staff support workflows.

Features

• Client support ticket creation from the panel
• Optional server-linked tickets
• Staff/admin ticket queue and ticket detail views
• Replies, internal notes, status changes, assignment, and categories
• Image/video attachments inside ticket conversations
• Discord webhook notifications for ticket activity

Included

• Backend extension: backend-extensions/dev_luxxy_supportsystem
• Frontend extension: frontend/extensions/dev_luxxy_supportsystem
• Extension migrations: database/extension-migrations/dev_luxxy_supportsystem

Admin Pages

• Ticket queue: /admin/support
• Extension settings: /admin/extensions/dev.luxxy.supportsystem

Notes

• Ticket settings and category management live in the extension settings page.
• Discord webhook settings are configured from the extension settings page.
• Run the support extension migrations before using it.

Dev Check

SQLX_OFFLINE=true cargo check -p dev_luxxy_supportsystem