Cloud Support Engineer and Cloud Systems Administrator with 6+ years of hands-on IT infrastructure experience. I specialize in Azure and AWS cloud platforms, identity and access management (IAM), enterprise system administration, and infrastructure automation using Terraform, PowerShell, and GitHub Actions.

Currently working at Aurora Home Care Inc as an IT Support & Cloud Systems Analyst — managing Active Directory, ServiceNow ticketing, endpoint reliability, and onboarding workflows with a 99.8% SLA compliance rate supporting 500+ users.

• 🎓 Pursuing B.S. Cloud & Network Engineering at Western Governors University (WGU)
• 🏗️ Building hands-on labs in Azure, Terraform, and PowerShell automation
• 💼 Open to Cloud Support Engineer, Cloud Systems Administrator, and DevOps Engineer roles
• 📍 Based in Palatine, IL (Greater Chicago Area)
• 📧 Contact: jubril@jjadams.net

Cloud Platforms

• Microsoft Azure (VNet, NSG, Azure Key Vault, Azure Monitor, Log Analytics, Entra ID)
• AWS (EC2, S3, RDS, VPC, IAM, CloudWatch)

Infrastructure & IaC

• Terraform | Ansible | CloudFormation | GitHub Actions | Jenkins | Docker

Systems Administration

• Windows Server | Linux (RHEL/Ubuntu/Rocky) | Active Directory | Microsoft Entra ID
• Group Policy (GPO) | RBAC | MFA | Conditional Access

Scripting & Automation

• PowerShell | Azure CLI | Bash | Python (basic)

IT Support & ITSM

• ServiceNow | Help Desk Operations | SLA Management | Incident Response | ITIL

Monitoring & Security

• Azure Monitor | Log Analytics | CloudWatch | Zero Trust | Azure Key Vault

• Deployed first public-facing Azure resource using Blob Storage (PaaS / Serverless hosting)
• Configured static website endpoint, public access, and Azure storage account
• Tools: Azure Portal, Azure CLI, GitHub

• Automated secure, highly available cloud infrastructure using Terraform and GitHub Actions
• Provisioned compute, networking, IAM, and storage with security-first design
• Implemented monitoring, tagging, and cost-optimization best practices
• Tools: Terraform, GitHub Actions, AWS, Azure

• Implemented identity-based access controls using Azure Entra ID and RBAC
• Configured Conditional Access policies, MFA, and encrypted data flows
• Achieved 40% reduction in security vulnerabilities across managed environment
• Tools: Azure Entra ID, Azure Key Vault, PowerShell, Azure Monitor

AZ-104 Credential ID: 3FC7E26F4279F100 | Cert #: 28A9PB-D959FB

• 🔗 LinkedIn: linkedin.com/in/jubriladams
• 📧 Email: jubril@jjadams.net
• 📍 Location: Palatine, IL (Greater Chicago Area)