🚨 [URGENT/CRITICAL] Recordly v.1.1.9: Severe Audio Corruption, Black Screen Capture, and Auto-load Failures

[nguyenquanghoang]

Describe the bug
Recordly v.1.1.9 is currently experiencing several critical bugs and functional shortcomings that severely impact the user experience. Specifically:

• Audio Corruption upon Pause/Resume (Critical): When the user pauses a recording and then resumes, the audio at that exact breakpoint becomes stuttering, lagging, and distorted/crackling. This is the most severe bug, as it completely ruins the recorded video.
• Black Screen on Single-Window Capture: When selecting the mode to record only a specific application window (e.g., Tana for Desktop: https://outliner.tana.inc/desktop), the software fails to render the content, resulting in a black screen or failing to capture anything.
• Audio Fails to Auto-load: Upon finishing a recording, the software captures the audio but does not automatically load (auto-load) it into the video track. Users are forced to add the audio manually, which is highly inconvenient.
• Auto-zoom Coordinate Offset: When interacting with small UI elements like checkboxes, the auto-zoom feature functions inaccurately. The zoomed frame is offset (shifted up or down) from the actual mouse click position.
• Microphone Settings Not Saved: Every time the software is restarted, the Microphone state resets to the default "Off" position.

To Reproduce
Steps to reproduce the main bugs:

• Audio Corruption upon Pause:
  1. Start a screen recording using Recordly.
  2. Click the Pause button during the recording.
  3. Resume recording, then stop and review the output file to hear the audio stutter and distortion at the paused segment.
• Black Screen:
  1. Select the mode to capture a single specific application window (e.g., Tana).
  2. Start recording the video.
  3. Review the output; the video only displays a black screen.
• Audio Fails to Auto-load:
  1. Record the screen along with audio.
  2. Finish the recording process.
  3. The output video has no sound; you must manually use the "add audio" feature to sync the sound.
• Auto-zoom Coordinate Offset:
  1. Enable the auto-zoom feature.
  2. Click on small display areas like a checkbox.
  3. Observe that the zoomed frame is misaligned relative to the actual cursor position.

Expected behavior

• When using the pause and resume feature, the audio track must remain seamless without any stuttering or distortion.
• Single-window capture mode should display the full content of the selected window without rendering a black screen.
• The software must automatically load and sync the captured audio into the video immediately after recording, requiring no manual action.
• The auto-zoom feature must accurately track the exact coordinates of the mouse cursor, even for small UI elements.
• The software needs to remember the recording settings (e.g., auto-enable microphone) from the previous session to prevent users from having to toggle it manually upon every launch.

Screenshots
N/A (Please refer to the provided bug report screencasts for detailed visual reference).

Desktop (please complete the following information):

• OS: Windows 11 Pro (build 22631.4602)
• Browser: N/A (Desktop application)
• Version: Recordly v.1.1.9

Smartphone (please complete the following information):

• Device: N/A
• OS: N/A
• Browser: N/A
• Version: N/A

Additional context

• Workaround for Black Screen Bug: Users can switch to Full-screen capture mode, and the software will capture the screen normally.
• Updates compared to the previous version: The software successfully fixed the bugs where the video/webcam was not automatically added, as well as the broken auto-zoom feature present in the previous Recordly v.1.1.8. However, although the webcam now auto-loads perfectly, the system still suffers from the audio auto-load failure.

[nguyenquanghoang]

@webadderall I've updated to v1.1.10 hotfixes, but the audio still doesn't load with the video after recording. The audio is also distorted and fast-forwards.

Black Screen on Single-Window Capture: When selecting the mode to record only a specific application window (e.g., Tana for Desktop: https://outliner.tana.inc/desktop), the software fails to render the content, resulting in a black screen or failing to capture anything. This hasn't fixed it; when I select Screen 1 (Primary), it displays normally.

And if you add an image, the editing frame will malfunction; it won't fix itself.

[webadderall]

Black Screen on Single-Window Capture: When selecting the mode to record only a specific application window (e.g., Tana > for Desktop: https://outliner.tana.inc/desktop), the software fails to render the content, resulting in a black screen or failing to >capture anything. This hasn't fixed it; when I select Screen 1 (Primary), it displays normally.

That's a limitation of Windows WGC api (inconsistent window capture support) and is harder to fix for now, you can crop the video in editing though

@webadderall I've updated to v1.1.10 hotfixes, but the audio still doesn't load with the video after recording. The audio is also > distorted and fast-forwards.

Hmm, that's weird, I'll look into it. Could you please send an example video if possible so I can see what the audio sounds like?

[nguyenquanghoang]

This is a corrupted audio file; it happens occasionally. Sometimes it works fine again. But the most annoying thing is that when I pause the audio, it stutters and jerks. I'll try to record a video simulating this.
recording-1774912455912.mic.wav

[alansuhe]

Version 1.1.10: audio is recorded as M4A files. The files are fine, but they don’t play back in the editor.

[webadderall]

LMK if v1.1.11 does anything

[nguyenquanghoang]

@webadderall

• It still doesn't automatically load audio files; I still have to add them manually.
• Occasionally, when I record a new video, the audio file still lags and stutters for no apparent reason.

recording-1774953487317.mic.wav

[webadderall]

Does audio in the screen recording work, though? The audio track is meant for seperate mp3 files etc

[webadderall]

If issue still present a PR is welcomed from anyone🙏

[nguyenquanghoang]

Does audio in the screen recording work, though? The audio track is meant for seperate mp3 files etc

No, it's not there, that's why I had to add the "The audio track is meant for separate mp3 files" message.

[alansuhe]

LMK if v1.1.11 does anything

v1.1.11 / macos:

• same issue. M4A audio files (mic and system) are recorded correctly but not auto-loaded into the editor.
• Also, only one audio track is available, so overlaying mic and system audio is not possible.

[webadderall]

Seems to be resolved on MacOS with v1.1.12, LMK if issue persists on Windows

[nguyenquanghoang]

@webadderall Amazing!
Confirmation: On Windows, audio is included with video and webcam. But sometimes the audio still stutters.