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Description
Does this bug already exist in our backlog?
- I have checked and confirm this is a new bug.
Describe the issue
Previous ticket (Issue #10817)
Error Code: UserNotLoggedIn
Session Id: bc07a8d5-e34d-4e45-9622-f83e34512db3
Activity Id: fa9aebd2-5c80-473e-af59-09202edce5f8
Timestamp: Thu Mar 26 2026 18:53:06 GMT+0530 (India Standard Time)
[AdalError] endpoints_resolution_error Error: could not resolve endpoints. Please check network and try again. Detail: ClientConfigurationError: untrusted_authority: The provided authority is not a trusted authority. Please include this authority in the knownAuthorities config parameter.
UciError: [AdalError] endpoints_resolution_error Error: could not resolve endpoints. Please check network and try again. Detail: ClientConfigurationError: untrusted_authority: The provided authority is not a trusted authority. Please include this authority in the knownAuthorities config parameter. at s (https://content.powerapps.com/resource/uci-infra-web/scripts/app.967575aab70fd9c080a7e2ec8bda06f4.js:38:230173) at https://content.powerapps.com/resource/uci-infra-web/scripts/custompage.fc786efe9237604812cf3ed7615927ef.js:4:23262
We already raised this issue with our network team and there is no SSL inspection happening.
Please schedule a call tomorrow i.e. 27th Mar at 5:30 PM IST where our Network team, Zscaler vendor is also available.
Expected Behavior
No response
What solution are you experiencing the issue with?
Core
What solution version are you using?
4.50.8
What app or flow are you having the issue with?
Center of Excellence - Core Components Apps
What method are you using to get inventory and telemetry?
None
Steps To Reproduce
Anything else?
Please add satish.kumar@cohesity.com and sankalp.gujar@cohesity.com while responding to the email.