Authentication errors

[keeema]

Since 26th june a face an issue with authentication and token refresh.
When I reload the integration, it is properly authenticated but after few seconds it becomes unauthorized.

Additional info

• Home Assistant Supervised
• Core 2025.6.3
• Supervisor 2025.06.2
• Integration version 2.0.0

Logs:

Logger: custom_components.eldes_alarm.core.eldes_cloud
Zdroj: custom_components/eldes_alarm/core/eldes_cloud.py:125
integrace: Eldes Alarm (dokumentace, problémy)
První výskyt: 26. června 2025 v 16:40:05 (3543 výskytů)
Naposledy logováno: 07:46:07

Token refresh failed: 401, message='', url='https://cloud.eldesalarms.com:8083/api/auth/token'

Logger: custom_components.eldes_alarm
Zdroj: custom_components/eldes_alarm/__init__.py:65
integrace: Eldes Alarm (dokumentace, problémy)
První výskyt: 26. června 2025 v 16:40:05 (3543 výskytů)
Naposledy logováno: 07:46:07

Failed to update Eldes device data: 401, message='', url='https://cloud.eldesalarms.com:8083/api/auth/token'
Traceback (most recent call last):
  File "/config/custom_components/eldes_alarm/__init__.py", line 65, in async_update_data
    await eldes_client.renew_token()
  File "/config/custom_components/eldes_alarm/core/eldes_cloud.py", line 118, in renew_token
    response.raise_for_status()
    ~~~~~~~~~~~~~~~~~~~~~~~~~^^
  File "/usr/local/lib/python3.13/site-packages/aiohttp/client_reqrep.py", line 629, in raise_for_status
    raise ClientResponseError(
    ...<5 lines>...
    )
aiohttp.client_exceptions.ClientResponseError: 401, message='', url='https://cloud.eldesalarms.com:8083/api/auth/token'

[keeema]

Might be a server issue because the Eldes app is facing probably similar problems.

[RusI4n]

Same here. And yes - there where server maintenance, so I needed to login to Eldes app after that, but no problems after login.
I didn't do any "login operation" in the HA, just reloaded integration - and it worked, but only for about 5 min, then it misses entities. It could be reloaded again with same result (and again and again). The Eldes app works as always though

[Manozee]

Same issue. After yesterday’s Eldes maintenance, entities went missing within a few minutes. Reloaded works only few min..

[nelgi]

I'm using ver 1.0.0 and all entities went to unavailable on 26.06. Integration reload or restart of HA does not help.

This error is logged in HA Core log:

Logger: custom_components.eldes_alarm
Source: custom_components/eldes_alarm/init.py:69
integration: Eldes Alarm (documentation, issues)
First occurred: 01:34:22 (458 occurrences)
Last logged: 11:50:35

Unknown error occurred during Eldes update request: 403, message='', url='https://cloud.eldesalarms.com:8083/api/device/list'
Traceback (most recent call last):
File "/config/custom_components/eldes_alarm/init.py", line 69, in async_update_data
return await async_get_devices(hass, entry, eldes_client)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/config/custom_components/eldes_alarm/init.py", line 104, in async_get_devices
devices = await eldes_client.get_devices()
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/config/custom_components/eldes_alarm/core/eldes_cloud.py", line 111, in get_devices
response = await self._api_call(url, "GET")
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/config/custom_components/eldes_alarm/core/eldes_cloud.py", line 56, in _api_call
req.raise_for_status()
~~~~~~~~~~~~~~~~~~~~^^
File "/usr/local/lib/python3.13/site-packages/aiohttp/client_reqrep.py", line 629, in raise_for_status
raise ClientResponseError(
...<5 lines>...
)
aiohttp.client_exceptions.ClientResponseError: 403, message='', url='https://cloud.eldesalarms.com:8083/api/device/list'

[Ginetas]

Man ir problema

aiohttp.client_exceptions.ClientResponseError: 401, message='', url='https://cloud.eldesalarms.com:8083/api/auth/token'
2025-06-28 11:41:44.357 ERROR (MainThread) [custom_components.eldes_alarm.core.eldes_cloud] Token refresh failed: 401, message='', url='https://cloud.eldesalarms.com:8083/api/auth/token'
2025-06-28 11:41:44.358 ERROR (MainThread) [custom_components.eldes_alarm] Failed to update Eldes device data: 401, message='', url='https://cloud.eldesalarms.com:8083/api/auth/token'
Traceback (most recent call last):
File "/config/custom_components/eldes_alarm/init.py", line 65, in async_update_data
await eldes_client.renew_token()
File "/config/custom_components/eldes_alarm/core/eldes_cloud.py", line 118, in renew_token
response.raise_for_status()
~~~~~~~~~~~~~~~~~~~~~~~~~^^
File "/usr/local/lib/python3.13/site-packages/aiohttp/client_reqrep.py", line 629, in raise_for_status
raise ClientResponseError(
...<5 lines>...
)
aiohttp.client_exceptions.ClientResponseError: 401, message='', url='https://cloud.eldesalarms.com:8083/api/auth/token'
2025-06-28 11:41:44.366 ERROR (MainThread) [custom_components.eldes_alarm] Error fetching Eldes 357788109234608 data: 401, message='', url='https://cloud.eldesalarms.com:8083/api/auth/token'

[agedas]

Man ir problema

aiohttp.client_exceptions.ClientResponseError: 401, message='', url='https://cloud.eldesalarms.com:8083/api/auth/token' 2025-06-28 11:41:44.357 ERROR (MainThread) [custom_components.eldes_alarm.core.eldes_cloud] Token refresh failed: 401, message='', url='https://cloud.eldesalarms.com:8083/api/auth/token' 2025-06-28 11:41:44.358 ERROR (MainThread) [custom_components.eldes_alarm] Failed to update Eldes device data: 401, message='', url='https://cloud.eldesalarms.com:8083/api/auth/token' Traceback (most recent call last): File "/config/custom_components/eldes_alarm/init.py", line 65, in async_update_data await eldes_client.renew_token() File "/config/custom_components/eldes_alarm/core/eldes_cloud.py", line 118, in renew_token response.raise_for_status() ~~~~~~~~~~~~~~~~~~~~~~~~~^^ File "/usr/local/lib/python3.13/site-packages/aiohttp/client_reqrep.py", line 629, in raise_for_status raise ClientResponseError( ...<5 lines>... ) aiohttp.client_exceptions.ClientResponseError: 401, message='', url='https://cloud.eldesalarms.com:8083/api/auth/token' 2025-06-28 11:41:44.366 ERROR (MainThread) [custom_components.eldes_alarm] Error fetching Eldes 357788109234608 data: 401, message='', url='https://cloud.eldesalarms.com:8083/api/auth/token'

man suveikė: #48 (comment)

[Manozee]

Works / man suveikė: 48# 👍

[afternet]

Todo esto que comentáis aquí ya se estaba hablando en otro hilo.
Espero lo solucionen pronto, ya que es una de las integraciones más importantes de mi sistema domótico. Ya que cuando salgo de casa, se me activa sola la alarma a través de HA. Si la integración falla, no se me activa, y yo jamás me acuerdo de poner el código para activarla manualmente. Un verdadero desastre!!! xD

All of this stuff you're discussing here was already discussed in another thread. I hope they fix it soon, as it's one of the most important integrations in my home automation system. Because whenever I leave the house, the alarm automatically activates via HA. ​​If the integration fails, it doesn't activate, and I never remember to enter the code to activate it manually. A real disaster!!! xD

#48

[augustas2]

@me0s fix was merged and new version is released.

⚠️ Deprecation Notice
I am no longer an owner of any Eldes products and will not be maintaining or developing this integration further.
If you have development experience and are interested in taking over maintenance of this project, please open an issue or contact me via GitHub.