Crashing on load in

[kman1318]

Hi there,

I play 05 SWBF2 and have used shaderpatch in the past for it, however I am unable to do so at the moment because I am having crashing issues loading into games/maps. I've checked the log file it creates and it says this error: "GPU device instance has been suspended".

I've tried several things, such as checking and updating my GPU drivers, updating windows, amongst a couple other fixes I have found or tested. my GPU is a 4060, any help here is appreciated because without shaderpatch the game works just fine. but I vastly prefer the shaderpatch look. thanks!

[PrismaticFlower]

Hi, unfortunately this is probably going to be quite tricky to figure out. But I do have a couple thoughts.

The first is to try setting GPU Selection Method to Use CPU in the config. This will make the game run really slowly but might help rule out the GPU driver as being the issue. If it doesn't crash when using this, at least not with the same message it might point to the GPU driver being the problem.

The other is that if this just started recently you could try installing older GPU drivers from when it was working and see if that clears the issue up. You can search here: https://www.nvidia.com/en-us/drivers/results/ for your GPU and hit View More Versions to find older drivers.

[kman1318]

It did go a full map without crashing loading into the server, or in between maps while set to Use CPU. Would it be worth it trying another gpu selection method or should I just try older drivers instead?

[PrismaticFlower]

Only if you have another GPU in your system, otherwise any value except Use CPU will result in the 4060 being used. And yeah I'd try older drivers if it used to work on them (and there's nothing in the newer drivers you need). Hopefully if there is a bug crashing it in Nvidia's D3D11/DX11 driver it gets fixed before too long. I might try updating my drivers on the weekend too and see if it crashes for me, my GPU is bit older though (RTX 2080) so it won't be an exact comparison.

[kman1318]

I did look into previous dms about this and I've been talking about it for over a year now, the drivers only go back to June last year but I'm testing it all the same. it's a bummer if it doesn't work but I'll just wait for other drivers if I have too.

[kman1318]

Crashed immediately even on older drivers with this:

[ERROR] 19:01:20 Failed to create game texture! reason: The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action.
[ERROR] 19:01:20 Failed to create game texture! reason: The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action.
[ERROR] 19:01:20 Failed to create game texture! reason: The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action.
[ERROR] 19:01:20 Failed to create game texture! reason: The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action.
[ERROR] 19:01:20 Failed to create game texture! reason: The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action.
[ERROR] 19:01:20 Failed to create game texture! reason: The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action.
[ERROR] 19:01:20 Failed to create game texture! reason: The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action.
[ERROR] 19:01:20 Failed to create game texture! reason: The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action.
[ERROR] 19:01:20 Failed to create game texture! reason: The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action.
[ERROR] 19:01:20 Failed to create game texture! reason: The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action.
[ERROR] 19:01:20 Failed to create game texture! reason: The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action.
[ERROR] 19:01:20 Failed to create game texture! reason: The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action.
[ERROR] 19:01:20 Failed to create game texture! reason: The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action.
[ERROR] 19:01:20 Failed to create game IA buffer! reason: The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action.

Thank you for the help and quick response though.

[PrismaticFlower]

Ah too bad. Another thing you can try that I forgot about earlier is turning on Use Direct3D 11 on 12 (It's way at the bottom of the Graphics section in the config) it's a bit heavy handed but it can workaround D3D11 driver bugs sometimes.

[kman1318]

I will test this. Perhaps a dumb question, but on the latest shaderpatch versions how do I make it stretch to full screen so nicely like it did before? I can't seem to figure it out and have black bars right now.

[PrismaticFlower]

Stretch Interface controls if black bars are added to the main menu or not. Does that sound like what you're after? There is also Override Resolution and Override Resolution Screen Percent that can be used to get the old resolution behavior back.

[kman1318]

I have that enabled but the black bars exist, stretch interface does work but it makes the game grainy like standard 800x600 does when it's stretched. Prior versions of shaderpatch stretched the 4:3 without that issue.

[PrismaticFlower]

That I can reproduce. I'll try fix it for the next version, I've created a separate issue to track it (#150).