Unable to open folders from s3

[mako-bako-344]

Im using s3 for the disk inside the elfinder config file and this is how i have it defined in the filesystems config:

's3' => [ 'driver' => 's3', 'key' => env('AWS_ACCESS_KEY_ID'), 'secret' => env('AWS_SECRET_ACCESS_KEY'), 'region' => env('AWS_DEFAULT_REGION'), 'bucket' => env('AWS_BUCKET'), 'url' => env('AWS_URL'), 'endpoint' => env('AWS_ENDPOINT'), 'use_path_style_endpoint' => env('AWS_USE_PATH_STYLE_ENDPOINT', false), 'throw' => true, 'options' => [ 'ACL' => '' ] ],

The problem is that when i try to open a folder it shows the error Folder not found but it displays them correctly.

Testing the connection of the s3 it is ok.

LARAVEL VERSION:

11.45.0.0

BACKPACK PACKAGE VERSIONS:

backpack/basset: 1.3.9
backpack/crud: 6.8.4
backpack/filemanager: 3.0.10
backpack/generators: v4.0.7
backpack/pro: 2.2.35
backpack/theme-coreuiv2: 1.2.8

[backpack-ai-bot]

Based on the information in the knowledge sources, the "Folder not found" error when using S3 as the disk in elFinder is a known issue that can be related to configuration in both your Laravel filesystem and the elFinder config.

Here are some key points and solutions from similar issues:

1. elFinder Disk Configuration:
   When using S3, you need to specify the disk in your elFinder config (config/elfinder.php) and also provide the URL for the disk inside the elFinder config, not just in the Laravel filesystem config. For example:

   'disks' => [
       's3' => [
           'URL' => env('AWS_URL'),
           'alias' => 'S3 storage',
       ],
   ],

   This ensures elFinder knows how to generate public URLs for files stored on S3. If you only set the URL in config/filesystems.php, elFinder may not use it, leading to issues like protected or broken links and possibly folder access errors. This was confirmed as a solution by a user who had similar issues with S3 and elFinder integration in Backpack:
   TinyMCE html image links are Elfinder protected url when uploading to Amazon S3 Server on local

2. Folder Existence and Permissions:
   Make sure the folders you are trying to access actually exist on S3 and that your AWS credentials have the necessary permissions to list and access those folders. If the folders are displayed but cannot be opened, it could be a permissions issue or a misconfiguration in the disk setup.

3. Browser Extensions:
   There have been cases where browser extensions (like Grammarly) interfere with elFinder's requests, causing folder access errors in some browsers but not others. Try disabling browser extensions to rule this out if the issue is browser-specific
   elfinder: Unable to open '' Folder not found.

4. elFinder Version and Backpack Compatibility:
   Ensure you are using compatible versions of Backpack and elFinder. Sometimes, issues are resolved in newer releases, so keeping your packages up to date is important.

Summary of what to check:

• In config/elfinder.php, under 'disks', add your S3 disk and specify the 'URL' key.
• Double-check your AWS credentials and permissions.
• Make sure the folders exist on S3.
• Try disabling browser extensions if the issue is browser-specific.

If after these steps the problem persists, the knowledge sources do not provide a more specific solution for your exact version combination, but the above steps have resolved similar issues for other users.

ℹ️ Please note our AI Bot does not reply to follow-ups, this will be the only AI answer in this thread. If the AI helped you find the answer, please mark it as answered or write details below so it can learn. Then close the conversation. If not, please give more information for when a human reads this. ℹ️

Relevant sources:

Github Issue (closed): Image loaded from s3 not using absolute url
Github Issue (open): [Bug] Image Field saved in s3 doesn't show thumbnail in form after save.
Another problem with Basset
Github Issue (closed): Target folder "" not found. BackPack Elfinder
Github Issue (closed): Install Problem
Github Issue (closed): 3 issues
Github Issue (closed): elfinder: Unable to open '' Folder not found.
Github Issue (closed): [Bug] Field image returns hardcoded 'storage' value for image path
Github Issue (closed): laravel backpack upload field is not moving image to my path, but its storing path to database
Github Issue (closed): Elfinder freezes at "Open Folder"
Github Issue (closed): how to use s3 as storage disk with laravel backpack?
Github Issue (closed): TinyMCE html image links are Elfinder protected url when uploading to Amazon S3 Server on local

[jcastroa87]

Hello @mako-bako-344, are you able to create a file or folder in s3 from the elfinder? There is some kind of restriction in your bucket to list files?

Did you try in different browsers? Can you share with us if there is a problem in console or laravel log. Thanks.

Cheers.

[mako-bako-344]

Hello @jcastroa87, thank you for the response. Actually it was an issue with the s3 configuration. You can close the issue

[jcastroa87]

Thanks for response.

Cheers.